ATS resume checker for IT support and cloud roles
Recruiters search for the identity, device and ticketing systems in the posting, plus vendor certifications. Check your resume against a real posting and see exactly what to fix. Free, no sign-up to start.
What the ATS and recruiters check
- Identity and endpoint platforms: Active Directory, Microsoft Entra ID, Okta, Intune, Jamf
- Ticketing and ITSM: ServiceNow, Jira Service Management, ITIL practices
- Vendor certifications: CompTIA, Microsoft, Cisco, AWS or Azure
Name things the way the posting does
- Give the platform and the scale: "managed Intune for 1,200 devices"
- Name networking fundamentals you used: DNS, DHCP, VPN, VLANs
- List certifications with their full names
A real before and after
A sample it support specialist resume scored against a sample posting. Only two bullets and the Skills line changed. The second version names real experience in the posting's words.
Before24
- “Helped staff with computer problems”
- “Set up new laptops”
After88
- “Resolved 40 ServiceNow tickets a week across Active Directory and Microsoft 365”
- “Enrolled 600 devices in Intune and Jamf for a 1:1 laptop rollout”
Active DirectoryJamf ProMicrosoft 365Microsoft IntuneServiceNowTicketing
Scored by the engine as IT and cloud operations. Only add what is true for you.